Customer Service |
Shipping information
How much does shipping cost?
Standard U.S. Orders
| Order Total | Shipping and Handling |
| $0-$24.99 | $6.99 |
| $25.00-$49.99 | $8.99 |
| $50 and above | FREE |
Canadian Shipping Costs
| Order Total | Shipping and Handling |
| $0-$24.99 | $10 |
| $25.00-$49.99 | $15 |
| $50.00-$99.99 | $20 |
| $100.00-$149.99 | $25 |
| $150.00-$199.99 | $30 |
| $200.00-$249.99 | $35 |
| $250 and above | $40 |
International Shipping Costs
| Order Total | Shipping and Handling |
| $0-$24.99 | $15 |
| $25.00-$49.99 | $20 |
| $50.00-$99.99 | $25 |
| $100.00-$149.99 | $30 |
| $150.00-$199.99 | $35 |
| $200.00-$249.99 | $40 |
| $250 and above | $45 |
When will my order ship?
* We will ship your order within 2 business days after receiving your payment
* We ship from Monday through Friday, excluding holidays.
When will my order to arrive?
* For domestic U.S. addresses, please allow 4-6 business days upon shipment
* For international buyers, please allow 14-20 business days upon shipment
Will you ship to ___?
* We can ship your items anywhere worldwide (unless noted in description)
* APO/FPO and international customers are welcome
* Buyer is responsible for customs duties and restrictions
Do you allow local pickups?
* Sorry, we cannot accommodate local pickups at this time.
Return Policy
100% satisfaction guaranteed. Please contact us within 30 days from date of purchase for an exchange or refund. The returning buyer pays for shipping back to us.
Please email us at returns@shopavenue26.com for a return authorization number (RA#) and return instructions. Item must be returned in original condition and with a RA number. Items returned without an RA# may incur a restocking fee.
Once we receive the item in its original condition, we will email you and issue the refund or exchange. Sale items can only be returned for exchange or store credit. Please allow 2-3 weeks from the time you mailed your package for us to receive and process your return or exchange.
